The following terms
and conditions apply to the sale of products listed on the website store of Panamed
Philippines, Inc. (PPI). By placing an
order, you agree to be bound by these terms and conditions.
- Order
Acceptance: PPI reserves the right to accept or reject any orders placed
on the website store, at its sole discretion. If your order is accepted,
you will receive a confirmation email with the details of your order and
the payment procedure. If your order is rejected, you will be notified by
email and any payment made will be refunded.
- Product
Availability: The availability of the products on the website store is
subject to change without prior notice. PPI does not guarantee that the
products you order will be in stock at the time of your order. If any
product you order is out of stock, PPI will inform you by email and give
you the option to cancel your order or wait for the product to be
restocked.
- Pricing: All
prices indicated on the website store are ex-works and exclusive of any
taxes, fees, or charges that may apply. PPI reserves the right to change
the prices of the products at any time without prior notice. The prices of
the products you order will be based on the prices shown on the website
store at the time of your order confirmation.
- Payment: Payment
for your order must be made through a validated credit card or a validated
online deposit to our nominated account shown in the cart checkout. Your
order will not be processed until we receive full payment from you. You
are responsible for any fees or charges that may apply to your payment
method.
- Delivery: All
orders are deemed ex-works for pick-up from our store, unless otherwise
system-calculated prepaid freight is included in your order payment. If
freight is included, we will arrange for the delivery of your order
through our third-party delivery partners to the address you provide.
Delivery times may vary depending on the availability of the products, the
location of the delivery address, and other factors beyond our control. We
are not liable for any loss or damage of goods during transit or any
delays in delivery. You are responsible for inspecting the goods upon
delivery and reporting any defects or discrepancies to us within two (2)
days of receipt.
- Warranty: PPI
warrants that its products are free from inherent factory defects
according to factory/manufacturer’s warranty clause. This warranty does
not cover any defects or damages caused by misuse, abuse, negligence,
alteration, modification, improper installation, improper maintenance, or
normal wear and tear. This warranty also does not cover any expenses
incurred as a result of the purchase and use of the products, such as procedure
costs, installation costs, service fees, transportation costs, or
consequential damages. PPI is not responsible for the performance or
suitability of the products for any particular purpose or application. You
are responsible for determining whether the products meet your needs and
expectations before purchasing them.
- Warranty
Claims: If you wish to make a warranty claim, you must contact us within
seven (7) days of purchase and provide proof of purchase and a description
of the defect. We will evaluate your claim and decide whether to replace
or refund the product at our discretion. You may be required to return the
defective product to us at your own expense for inspection and
verification. We will not accept any warranty claims after seven (7) days
of purchase or without proof of purchase.
- Returns and
Refunds: If you are not satisfied with your purchase, you may return it to
us within two (2) days of receipt for a refund, subject to our approval
and conditions. You must contact us before returning any product and
obtain a return authorization number from us. You must return the product
in its original packaging, unused, undamaged, and with all accessories and
manuals included. You must also provide proof of purchase and a reason for
return. You are responsible for paying for the shipping costs of returning
the product to us. We reserve the right to charge a restocking fee of 10%
of the product price or refuse a refund if we find that the product has
been used, damaged, altered, modified, or missing any parts or
accessories.
- Governing Law:
These terms and conditions and your purchase of our products shall be
governed by and construed in accordance with the laws of the Republic of
the Philippines, without regard to its conflict of laws principles. Any
legal action or proceeding arising from or relating to these terms and
conditions or your purchase of our products shall be brought exclusively
in the courts of Quezon City and you consent to the personal jurisdiction
and venue of such courts.
- Communication
and returns must be directed to the following:
5/F Meriton One Building
1668 Quezon Avenue,
Quezon City 1103
Philippines